Originally posted by Da Coach
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My thoughts on dropping attendance:
1. I believe we were on the rise until COVID, weren't we? Coach, can you confirm? COVID had a devastating effect on attendance for obvious reasons, and cost them a lot of season ticket holders, I'm sure. There are still many people that avoid social situations since the big COVID scare and being an older fanbase, this probably had an unusually large effect on BU. I think this is the single biggest effect on the attendance numbers personally.
2. Many season tickets are no doubt bought by companies/corporations. The company I work for purchases them every year and we've seen our company seats empty quite a few times, and I doubt they'd still be buying them every year if Dub were not in charge of it. At any rate, the COVID scare affected more than just older fans as people just got used to not going to games when they weren't allowed to and I'm sure this has caused many companies and individuals to give up their season tickets. I'd be curious to see how many season ticket holders have been lost were corporate/company purchases.
3. Season ticket prices go up every year. We've been in the same seats for quite some time now and they cost us more money every year. I used to buy multiple tickets, but now, I just buy one for myself and if I need more I buy the cheapest ones I can get and my guest(s) just move down by where we sit or we move somewhere else if there isn't enough room.
4. Just my feeling, but I've got to think that the pay for play and the no penalty transfers have discouraged some from coming as well. The way they've set it up, the mid-majors are going to feel like the recruiting fields for the power conferences and people are not going to want to see their team's best players leaving every year. I'll be honest, if that starts happening with BU, I'm not sure I'd continue to come, but I am optimistic that all of it will work itself out as I'm sure it will cause as many problems as solve for the big boys. Time will tell.
The comments below are all pretty insightful and bring up many good points. Winning helps, but intentionality would really help get the attendance back up and it just doesn't seem like there is much of a marketing push for BU basketball right now. They've done a few things like the kids free night, so let's hope they expand those type of events.
Also, the customer service seems to be an issue and I've seen a lot of complaints on this board about the ticket office and the Braves club in particular, just to name a couple. It would no doubt benefit them to do everything they can to go above and beyond in providing the best customer service possible to make it an easy and enjoyable experience, but I understand the reality is that its extremely difficult to get the type of employees that can excel in that area these days.
As far as moving to the Renaissance Coliseum, that is an interesting idea. Seats about 4200 people and that would be interesting to see how many would be filled with season ticket holders and how the pricing would work as you got closer to center court. Wasn't aware that Bradley didn't get any cut from concessions, so honestly wonder why they're still there. On the downside of the Coliseum, parking is terrible and getting in and out takes quite a bit more time, so I'd rather see them try to renegotiate a better contract with the Civic Center before making that move.
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