Originally posted by Dub
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First, I updated my address but they sent it to my old address anyway. Luckily I didn't move far and the people who bought my old house let me know the package came, but it came with only a few days before responses were due.
Second, I have 4 seats and wanted to add a 5th and move them slightly. There was nowhere to make such a request on the online questionnaire. I emailed the ticket office (along with the information on my address being wrong) and got an apology and the staff saying they would make a "note" for the new staff coming in.
I have still heard nothing. Incredibly frustrating.
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