BU.tv

[SFP]

I requested my money back! I tried to get the stream 1/2 way through the 2nd 1/2 and instead of the screen saying Playing it said Closed! Tired of this poor quality of a paid service. The service did not deliver on what I paid for so I want my money back, PERIOD! Also there was no reason why the MSU stream was so lousy. They have state of the art equipment down there. I also complained about that and did not receive an answer. Who do we need to contact at BU? Does the AD know about this? If so and nothing is done I'll question his resolve for quality. Quality starts at the top and transpire throughout the organization all the way to the ushers of games.

[Braves4Life]

Who do we need to contact at BU? Does the AD know about this? If so and nothing is done I'll question his resolve for quality. Quality starts at the top and transpire throughout the organization all the way to the ushers of games.

For the record SFP I had no problems with the stream today. I had it on all game but I didn't really watch it until the last minute since I was watching the Bears lay an egg.

I'd send an e-mail to Cross and copy it to Glasser if I were you. No doubt you'll be able to find their e-mail addresses on the Bradley website.

[SFP]

I'm guessing they only have so many concurrent streams available and since I came in late I was denied! This would make sense but there usually is an open policy just in case demand is higher then what is licensed. I paid to see the games and I expect regardless of when I tune in, that I can see it.

I also expect a response from the provider when I take my time to type of a complaint. I still see no reason why the BU.tv stream for the MSU game was horrendous while ESPN3 was fantastic for the same game!

[FlyingSpaghettiMonster]

I'm guessing they only have so many concurrent streams available and since I came in late I was denied! This would make sense but there usually is an open policy just in case demand is higher then what is licensed. I paid to see the games and I expect regardless of when I tune in, that I can see it.

I also expect a response from the provider when I take my time to type of a complaint. I still see no reason why the BU.tv stream for the MSU game was horrendous while ESPN3 was fantastic for the same game!

Good luck. I got nowhere with them a few years ago. Bradley shouldn't use it anymore. People need to stop paying for it.

[Braves4Life]

..... I still see no reason why the BU.tv stream for the MSU game was horrendous while ESPN3 was fantastic for the same game!

......People need to stop paying for it.

I couldn't even get the MSU game on B.tv SFP. I just watched ESPN3 instead.

And yes Spaghetti Man, I am cancelling my ongoing subscription once it renews. Enough is enough!

[SFP]

Here's my email string with Jump.TV Also please everyone call these guys up and let them no their customer service is lacking. I now 100% really want my money back!

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Request Description:I want my money back!!!! Call me and I'll be glad to tell you all the reasons. Today is the brick that broke the camels back. The little window where it usually says Playing says Closed!

The following response is provided:
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Greetings,

If you prefer to call us for assistance, our phone number is 1-877-967-3267 and we are available from 9am to 10pm EST.

Thank you,

Joe JumpTV Fan Support

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Thank you for your request.
Billing

[Braves4Life]

LOL